Question 1

Tell me .... How does this all work?

Accepted Answer

Let me simplify!
Fill in a contact form. We will send you our Packages and Pricing Guide. We will also let you know if we are available on your wedding date.
Book in a video call. This is an initial meeting as we'd love to meet you! (This is your opportunity to ask any questions and see if we're the right fit for you)
Lock in your wedding film! During the call, if you're ready, we can lock in your date and get the show on the road! 
We will set a date for a Pre-Wedding consultation. We'll organise a face-to-face catch up (or video call) to meet again a month or so before your wedding date. We will make sure everything is going perfectly!
YOUR WEDDING. The part we love most!
Relax! Enjoy your honeymoon and we will prepare your perfect wedding film and keep in touch.

Question 2

Do we get to meet you before the wedding?

Accepted Answer

Yes! We will meet once when you book in for the initial meeting, and again about a month out from your wedding date. We can meet in person or via video call to go through the items and run sheet for your wedding day.

Question 3

How long is our wedding film going to be?

Accepted Answer

Previously we have offered strict film lengths, and we have found it hard as we hate to leave out special moments of your day to stick to a specific length. We also don’t want your film to feel long and boring, so we decided to take the length of film out of the equation so that we are free to tell your story naturally. If you have chosen one of the base packages you can expect your film to fall somewhere between 5 to 10 minutes. You can extend this by selecting the Extending Wedding Film option, whereby your film will be upgraded to somewhere between 12 to 15 minutes.

Question 4

Who picks the music?

Accepted Answer

We use multiple licensed music platforms which we have the right to legally us their music. We select the music to artfully choose the music that compliments you and your wedding day. Keep in mind we love to have your input and we are happy to give you the reins to choose a song from the platforms we use, so please ask us during our initial meeting. Please be aware that most other videographers provide unlicensed music which is not only damaging to the industry but also illegal.

Question 5

Can I upgrade my wedding film package after my wedding has been filmed?

Accepted Answer

It is best for us to know and finalise exactly what you want before we film your wedding. That way we can be as prepared as possible and you know everything you are getting!
In saying this, please talk to us during your initial meeting regarding your options relating to your package.

Question 6

Do you capture Audio?

Accepted Answer

Yes! We have professional equipment ready to capture crystal clear audio during all the special moments, such as during the ceremony and reception speeches. For the ceremony this means we have lapel microphones (well hidden of course) or special connections to the audio system to ensure we have backups and clear audio.

At the ceremony we generally attach lapel microphones to the groom and the celebrant. We have the option to mic the bride, however, this is only optional as dresses can be tricky.
At the reception we often have audio recording equipment attached directly to the venue's audio systems.
You don’t need to worry about a thing, we will have audio organised and even have backups!

All our packages come with the option to have voice layover, just let us know if you want it in your film.
If a full recording and film of your ceremony and reception speeches is what you are looking for check out the Ceremony and Speeches add on!

Question 7

Will you get in the way?

Accepted Answer

We do our best to never be in the way! During the special moments we are simply a fly on the wall. In saying that, we do take the courage to be where we need to be to get the shot we need to get. We work with the crowd and feeling of the moment to best position ourselves for the perfect shot.
You can count on us to do all we need to do in a respectful and graceful manner.

Question 8

Do you supply Raw footage?

Accepted Answer

Yes! Check packages that include our 'All Footage Edit' !

Question 9

Does our film include drone footage?

Accepted Answer

Yes! All packages have the option to have drone footage. This is included at no extra cost!

Please note: The use of a drone is subject to weather conditions and drone flying laws around the country and your wedding locations. We will be sure to discuss this with you before your big day. At your pre wedding consultation let us know if you want drone footage and we will be sure to schedule filming time and include it in your wedding day.

Question 10

How long until we receive our films?

Accepted Answer

Any Trailers are provided within 5 days of your wedding event! 
For wedding films and any extended films we allow up to 90 days to storyboard, edit, colour grade, finalise etc. and send through the finished product to you. We still aim is to have your final feature films to be delivered to you as soon as possible, so we will stay in touch.
All Footage Edits, Ceremony and Speeches are all delivered at the same time as your wedding film.

Question 11

How do we receive our wedding films?

Accepted Answer

You will receive your wedding films through your personalised online gallery. 
All films can be viewed, shared and downloaded from there. It is a great way to share with your loved ones and friends, and also to save to any home device you prefer! During our initial video call we will show you what it will look like!

As technology and online services has advanced we do not offer USB's or thumb drives as this increases delivery times and eliminates risk of loss.

Question 12

Are there travel costs?

Accepted Answer

There are no travel costs Metropolitan Melbourne, VIC, AUS
There is a small Travel Fee if there is more than 100km total travel outside Metropolitan Melbourne, VIC, AUS.
Please notify us for Interstate or International Weddings.

Question 13

I have more questions!

Accepted Answer

If there is anything you would like to ask us personally, please fill in the contact form. Under "Tell us more about your wedding", you can include specific questions.
Alternatively, send a contact form and book in an initial video call and we will be happy to answer all your questions!

Gallery

Packages

Contact

FAQ's

Frequently Asked Questions

Tell me .... How does this all work?

Do we get to meet you before the wedding?

How long is our wedding film going to be?

Who picks the music?

Can I upgrade my wedding film package after my wedding has been filmed?

Do you capture Audio?

Will you get in the way?

Do you supply Raw footage?

Does our film include drone footage?

How long until we receive our films?

How do we receive our wedding films?

Are there travel costs?

I have more questions!

Follow Us!

©2023 JAYLANI PRODUCTIONS

info@jaylaniproductions.com
+61 419 734 007
Southbank, 3006, VIC

Gallery

Packages

Contact

FAQ's

Frequently Asked Questions

Tell me .... How does this all work?

Do we get to meet you before the wedding?

How long is our wedding film going to be?

Who picks the music?

Can I upgrade my wedding film package after my wedding has been filmed?

Do you capture Audio?

Will you get in the way?

Do you supply Raw footage?

Does our film include drone footage?

How long until we receive our films?

How do we receive our wedding films?

Are there travel costs?

I have more questions!

Follow Us!

©2023 JAYLANI PRODUCTIONS

info@jaylaniproductions.com +61 419 734 007 Southbank, 3006, VIC

info@jaylaniproductions.com
+61 419 734 007
Southbank, 3006, VIC